IT support · Developers · Cyber security · AI training

Build. Deliver. Support.

Techno Help gives growing businesses skilled developers and support engineers, managed security with EDR, MDR and backup, and practical training to put AI to work.

UK & South Africa teams 24/7 support available Free initial assessment
Techno Help support engineers working with headsets
Endpoints protectedEDR + MDR monitoring
Backup verifiedEndpoint backup
AI skill deployedMonthly report automated
Microsoft 365 & Azure RocketCyber Managed SOC Windows, macOS & Linux Cyber Security & GDPR compliance
Developer writing code at a workstation
Developers & Engineers

The right people, at the right time

Grow your team without the hiring headache. Our developers and engineers work alongside your staff for a project or for the long term.

  • Full stack developers
  • DevOps engineers
  • QA, manual & automated testing
  • Microsoft 365 & Azure specialists
  • Business analysts & project managers
  • Websites, domains, hosting & SSL
Talk about your project
Managed laptops connected to a support platform
Managed IT Support

Support that fixes problems before people notice

One point of contact for every IT question, backed by remote monitoring that spots issues early and resolves them fast.

  • Help desk by phone, email, chat or portal
  • Incident tracking & SLA reporting
  • Proactive 24/7 monitoring
  • Automated patching & updates
  • Windows, macOS, Linux & mobile
  • Testing, configuration & change control
Get support for your team
Security & Backup

Detect threats, respond fast, recover fully

Ransomware and phishing don’t keep office hours. We protect every device, watch for attacks around the clock and make sure your data can always be restored.

  • Antivirus & ransomware detection
  • Vulnerability & patch management
  • Backup monitoring & verification
  • Cyber Security & GDPR compliance reporting
Review my security
Security padlock connected to a network of users
EDR

Endpoint Detection & Response

Protection on every laptop and server that spots suspicious behaviour, not just known viruses, and stops it in its tracks.

MDR

Managed Detection & Response

Security analysts in a Managed SOC (RocketCyber) watch your alerts, investigate real threats and act on them.

Backup

Backup & Recovery

Endpoint backups that are monitored and verified, so you can recover quickly from ransomware, mistakes or failed hardware.

New · AI training & automation

Help your team put AI to work, safely

We train organisations to use AI assistants with confidence, then show them how to build skills that automate the repetitive parts of their work.

1

AI for everyday work

Hands-on sessions on using AI well: clear prompts, checking answers and keeping company data safe.

2

Building AI skills

Turn your know-how into reusable skills: packaged instructions and examples an AI follows to do a task your way, every time.

3

AI automation

Connect AI to the tools you already use to automate reports, triage and admin, with the right reviews and governance.

Delivered on-site or remotely, tailored to your organisation and tools.

Ask about AI training
skills/monthly-client-report/SKILL.md
--- name: monthly-client-report description: Build the monthly client report from the help desk export. --- # Steps 1. Load this month's ticket export 2. Group tickets by client and priority 3. Summarise trends and SLA performance 4. Draft the report in our template 5. Flag anything that needs a human review
Skill ready: runs the same way, every time
How we work

Simple to start, easy to scale

Talk to us

Call, chat or email and tell us what you need.

Free assessment

We review your setup and goals, then recommend a plan.

Onboard

We set up support, security and the right people for you.

Support & improve

Ongoing support, clear reporting and regular reviews.

Industries we serve

Experience where it counts

Startups & technology

We help startups build, deploy and support their software, and cover every part of their IT as they grow.

Healthcare

Core software solutions including data modelling, ETL and AI analysis, plus IoT and device management for sensor data.

E-commerce

Integration and support for bespoke and platform shops, with specialists in Shopify, Stripe and PayPal.

About Techno Help

An IT solutions and resource company

We provide skilled developers and support engineers to small and medium-sized businesses that want to extend their IT capabilities.

Our engineers have hands-on experience across the systems businesses use every day, and we’re happy to work with your existing suppliers to fix a fault or deliver a bespoke solution. Whether you need a server fixed quickly, advice on IT strategy or a project delivered, we’ll do everything we can to help.

United Kingdom

1 Buckland's Wharf, Kingston Upon Thames, England, KT1 1TF

Mon–Fri, 9:00–17:30

South Africa

Barnard Ave, Waverley, Johannesburg, South Africa

Mon–Fri, 9:00–17:30

Need help right now?

Speak to an engineer in a couple of clicks, or book a free assessment.

Book an assessment
Contact

Let’s talk

Tell us what you need and we’ll get back to you as soon as possible.

  • Call us now
  • Live chat
  • Careers: send us your CVcareers@technohelp.co.uk
  • Office hoursMon–Fri, 9:00–17:30
  • UK office1 Buckland's Wharf, Kingston Upon Thames, England, KT1 1TF
  • South Africa officeBarnard Ave, Waverley, Johannesburg, South Africa

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